BENCO Steel, Inc.
Executive Organizational Structure 
Senior Leadership:  Roles and Responsibilities

BENCO President – Judy White (Serves as the CEO)
BENCO Executive Vice President – Jay Tate (Serves as the COO)
 
Division Vice Presidents:  Roles and Responsibilities
I.  Vice President for Administrative and Purchasing Operations –
VP (A&P): Janice Elliott

A.    Purchasing of all products for resale
1.    Selects vendors
2.    Establishes pricing and maintains correct pricing
B.    Oversees all product pricing and price changes
C.    Approves all “special order” pricing
D.    Reconciles inventory discrepancies
E.    Oversees the proper training and utilization of all assigned personnel
F.    Oversees the application and maintenance of quality management in all areas of administration and purchasing operations 
G.    Oversees front office administration to include:
1.    Maintaining position/job descriptions
2.    Advertising for open positions
3.    Hiring and termination of employees
4.    Maintaining employee records containing all pertinent documents relating to hiring, performance, and termination
5.    Purchasing of general office supplies 
6.    Administering workman’s compensation program
7.    Maintaining employee annual and sick leave records
8.    Maintaining company reception area and visitor control
            H.   Oversees the preparation of the state required quarterly fuel report (IFTA)

II.  Vice President for Plant Operations – VP (PO): Ron Borders

Manager of all warehouse and shop office operations and assigned shop office, warehouse (warehousemen and metal fabricators), and driver personnel     
1.    Oversees the effective and efficient operations of all warehouse  
and shop office operations to ensure adherence to ISO 9001-2000      
standards/requirements
2.    Evaluates current processes to determine critical change needs that will improve the effectiveness, efficiency, safety, and security of all areas in the scope of plant operations   
3.    Evaluates equipment needs and submits recommendations to front office for approval
4.    Oversees the quality of all products and services to insure such 
      deliverables conform to customer requirements
5.    Oversees the proper training and utilization of all assigned personnel
6.    Oversees Shop Office operations to ensure effective and efficient 
      execution of duties to include:
a.   Walk-in/counter sales
b.   Processing Picking Tickets for all orders
c.    Oversight of truck maintenance (See #17 below)
d.     Control and production of CAM drawings for customer parts  
7.    Oversees the proper line-up of next day truck stops/deliveries
8.    Oversees current day truck loads for accuracy, weight, and proper load configuration
9.    Oversees incoming product delivery from vendors for            
      accuracy/accountability
10.  Oversees the racking of incoming products from vendors
11.  Oversees the proper color coding of incoming products
12.  Oversees all processing/fabrication of products
13.  Oversees the proper utilization and/or disposition of non-conforming materials
14.  Oversees product returns, reports reasons for return, assesses and executes  corrective actions to eliminate rework and recurring problems
15.  Oversees the proper operation and maintenance of cranes
16.  Oversees the proper operation and maintenance of various machines required to process product (burning, shearing, breaking, bending, sawing, etc.)
17.  Oversees the proper operation and maintenance of all company trucks used for the transport of products
18.  Monitors fuel levels and notifies Purchasing when to reorder
19.  Oversees the orderliness and cleanliness of the internal and external operational areas of the warehouse and shop office 
 

III.  Vice President for Sales and Marketing Operations –
VP (S&M): Terry Collins

A.  Oversees all sales operations (inside and outside) to include:
1.     Ensures active BENCO sales presence in all sales territories
2.     Serves as key customer sales representative (in collaboration with the VP Plant Operations ensures products meet customer specifications and are delivered IAW customer defined due dates)
3.    Ensures the opening of new accounts in existing territories
4.    Ensures the establishment of new territories
5.    Scans the current and potential customer community for their future needs in order that BENCO can proactively prepare for and effectively deliver products and services to address customers’ emerging requirements
6.    Manages, coaches, and trains the sales force (inside and outside sales) to ensure a high quality representation of BENCO Steel
7.    Manages the effective and efficient execution of inside sales operations to ensure the highest quality in inside sales responsibilities to include:
a.    communicating with the customers by telephone
b.    quoting of price and delivery and following up on quotes
c.     taking orders by telephone and entering them into the system
d.     following up on orders and expediting them when necessary
e.     handling customer complaints and initiating the return process and corrective action
f.      serving as the inside sales contact for outside sales representatives
 
B.     Oversees all marketing operations to include:
1.    Development and execution of an overall marketing concept that communicates a consistent message to current and future customers
2.    Visitations to existing and potential customers for the purpose of   promoting BENCO products and services
3.    Orientation visits to BENCO suppliers/vendors to introduce current and future/potential customers, enhancing their comfort level as to the quality of metal product they are/will be receiving from BENCO
4.    Development/updating of marketing materials that tell the BENCO story and the value of doing business with BENCO.  Materials and media include but are not limited to brochures, calendars, newspaper/magazine/trade journal articles and advertisements, web-site upgrades, radio and television advertisements, and special promotions
5.    Research and analysis of evolving market trends to determine potential new markets, product lines and service offerings that will enhance and grow  BENCO business

IV.  Vice President for Billing and Accounting Operations –
VP (B&A): Jackie Childers

A.  Oversees all billing and accounting operations to include:
1.      Manages accounts payable
2.      Manages accounts receivable
3.      Maintains the General Ledger
4.      Performs credit checks on incoming orders and determines C.O.D. status
5.      Invoices cash sales
B.   Oversees employee pay and benefits program
1.      Performs payroll activities and maintains required reports
2.      Administers group insurance program
3.      Maintains company profit sharing records
C.     Additional Corporate Responsibilities
1.      Issues payment for estimated and actual corporate taxes
2.      Manages BENCO property holdings